Shipping and delivery
Thank You for Shopping with Born Uniquely Different!
We truly appreciate your support of our small business. Every order is carefully prepared and packaged with care before it's shipped.
At Born Uniquely Different, we strive to provide a smooth and efficient shipping experience for our customers. Below is our shipping policy:
1. Processing Time: Orders are typically processed within 7 business days. You will receive a confirmation email with tracking information once your order has shipped.
Please note that delivery estimates are not guaranteed and may be affected by weather, holidays, or carrier delays.
2. Shipping Rates: Shipping costs are calculated at checkout based on the chosen shipping method and the destination. Please note that we occasionally offer free shipping promotions, which will be advertised on our website.
3. Lost or Damaged Packages:
Once your package has been handed over to the shipping carrier, delivery is the responsibility of the carrier.
If your package is lost or damaged during transit, please contact us at
bornuniquelydifferent@gmail.com, within 14 days of the expected delivery date. We will assist you in resolving the issue.
Damaged Packages
If your order arrives damaged, please email us within 48 hours of delivery with the following:
- A clear photo of the damaged product(s)
- A photo of the damaged shipping box or packaging
- Your order number
- A brief description of the damage
Please send all photos and information to
bornuniquelydifferent@gmail.com so we can review your claim and determine the appropriate resolution. We may offer a replacement, exchange, or other solution depending on the circumstances.
Claims submitted without photos may not be eligible for review.
4. Address Accuracy: Please ensure that your shipping address is correct before completing your order. We cannot be held responsible for delayed or missed deliveries due to incorrect address information.
What to include in the Shipping Policy
5. Estimated Shipping Times: Please note that estimated shipping times begin from when the package is handed over to the carrier. Actual delivery times may vary based on the shipping option selected and your location.
6. Delivery Timeframes: Delivery times can vary based on location, shipping method, and any unforeseen delays. If you need your items by a specific date, please reach out to us at bornuniquelydifferent@gmail.com.
We hope this shipping policy provides clarity and meets your needs. If you have any questions or require further assistance regarding shipping, please do not hesitate to reach out to us. Thank you for choosing Born Uniquely Different!